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High School Students - Have you completed your 40 hours of Community Involvement yet? Indoors, outdoors, weekends, after-school - we can help!

Patient Family Advisory Partnership Members

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Volunteer Position Name / Role: Patient Family Advisory Partnership Members
Date Posted: Thursday, January 4, 2024
Organization Name: Headwaters Health Care Centre
Organization Contact: Jennifer Hamilton
519 941 2702 ext. 2551
jhamilton@headwatershealth.ca
Why you might want to consider taking this opportunity: Patient and family advisors will:
1. Give feedback based on their experiences as a patient or family member who has interacted with Headwaters Health Care Centre.
2. Help us improve the patient experience and quality of care for all our patients.
3. Work with the team on initiatives throughout the hospital.
4. Provide insight by discussing their healthcare experiences with physicians, staff, and other patients.
5. Provide a patient perspective and can help make forms or educational handouts easier for patients and family members to understand and use.
6. Discuss what programs or resources are available or could be offered in the community to help support patients.

Benefits: Ability to directly impact the patient experience at Headwaters.

Reports to: Manager, Patient Experience

Skill Set:
a. Passionate about enhancing the health care experience of patients, families and caregivers.
b. Excellent listening skills.
c. Open-minded.
d. Respectful of all opinions and perspectives.
e. Ability to share thoughts and opinions in a group setting.
Type of Organization: Health-related Service
More Info Link: http://www.headwatershealth.ca/
Volunteer type position is suitable for:
  • Any Age
  • Youth
  • Adult (18 +)
  • Family or Group
  • Business/employer supported group
Duties / Roles / Activities: Patient and family advisors will:
1. Give feedback based on their experiences as a patient or family member who has interacted with Headwaters Health Care Centre.
2. Help us improve the patient experience and quality of care for all our patients.
3. Work with the team on initiatives throughout the hospital.
4. Provide insight by discussing their healthcare experiences with physicians, staff, and other patients.
5. Provide a patient perspective and can help make forms or educational handouts easier for patients and family members to understand and use.
6. Discuss what programs or resources are available or could be offered in the community to help support patients.

Benefits: Ability to directly impact the patient experience at Headwaters.
Sample Tasks: Patient and family advisors will:
1. Give feedback based on their experiences as a patient or family member who has interacted with Headwaters Health Care Centre.
2. Help us improve the patient experience and quality of care for all our patients.
3. Work with the team on initiatives throughout the hospital.
4. Provide insight by discussing their healthcare experiences with physicians, staff, and other patients.
5. Provide a patient perspective and can help make forms or educational handouts easier for patients and family members to understand and use.
6. Discuss what programs or resources are available or could be offered in the community to help support patients.
Dates & Times:
Seasonal: All Year
Location of Volunteer Activity:
Wheelchair Accessibility: Yes
Can be used toward '40 Hours' for Highschool Graduation (OSSD): Yes
Does this opportunity relate to COVID-19: No
Commitment Length / Duration: Long Term (more than 1 year)
Training Required:
  • Other
Transportation: Own Transportation Required
Expires: Friday, December 20, 2024
Areas of Interest:
  • Support for seniors / older adults
  • Support for Children / Youth
  • Support for persons with disabilities
  • Hospital / Health / Medical
Skills / Experience: Skill Set:
a. Passionate about enhancing the health care experience of patients, families and caregivers.
b. Excellent listening skills.
c. Open-minded.
d. Respectful of all opinions and perspectives.
e. Ability to share thoughts and opinions in a group setting.

Commitment: Ongoing commitment every fourth Thursday of a month from 6:00 pm to 7:30 pm on-site, including department meetings at the department Managers/Directors' discretion.

Application: Please send your application through the volunteer website or Headwaters Health Care Centre - Become a Patient Family Advisor or email patientexp@headwatershealth.ca.

I'm Interested