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Telephone Volunteers wanted for TeleCheck-Dufferin Telephone Reassurance for Adults 55+

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Volunteer Position Name / Role: Telephone Volunteers wanted for TeleCheck-Dufferin Telephone Reassurance for Adults 55+
Date Posted: Wednesday, September 6, 2017
Organization Name: TeleCheck-Dufferin
Organization Contact: Diane Cowen
Why you might want to consider taking this opportunity: If you care about older adults and supporting them in their desire to continue to live independently in their homes - safely and longer, this is a wonderful opportunity for you as a volunteer.
Our dedicated volunteers work as a cohesive team, ensuring the wellbeing of the people we serve and providing effective, efficient back-up to other community service providers.
You will learn new skills and use your natural wisdom and life experiences to help others connect with community and services to enhance and enrich their lives.
Caregivers experience peace of mind knowing their loved ones are safe and cared for - in addition to the loving care of family and friends.
We are looking for people who care about our aging population and wish to commit to a team approach to safeguarding their wellbeing and bringing social connection and authentic caring and compassion into their lives.
Type of Organization: Seniors Service
More Info Link:
Volunteer type position is suitable for:
  • Adult (18 +)
Duties / Roles / Activities: Volunteers commit to providing one - 4 hour shift per week, with a minimum of one year commitment. Shifts run from 8:15 a.m. to Noon and 3:15 to 7:15 p.m., 7 days a week, including holidays. Staff will assist the volunteer to select the time that best suits his/her lifestyle. Volunteers are asked to communicate any vacations or absences as soon as possible to allow for coverage.
Calls are made from our office at 25 Centennial Road, Orangeville.

Volunteers work cohesively as a team with staff support from professionals who give ongoing coaching, mentoring and back-up.

All volunteers will receive 16 hours of classroom training focused on compassionate communications (active-listening, solution focused approach, empowerment), confidentiality, accessability, elder abuse awareness and prevention. You will learn about community services and resources, caregiver stress, alzheimers/dementia and other circumstances of life affecting our aging populations.

Screening requires two references and a police check for the vulnerable sector.
Sample Tasks: Volunteers will make calls out to the people we serve to give gentle reminders of medications and appointments; checking on safety and wellbeing; paying special attention to subtle changes in the person's mental and/or physical health; will report to and share with staff any concerns regarding the people we serve to ensure additional support is provided when necessary. Our Manager has often said, "If you can call my mother and check in with her offering social connection and ensuring her safety and wellbeing ... you can do this!" Join our team and support our older adults who have served us well.
Dates & Times:
  • Daytime
  • Evening
  • Weekend
Seasonal: All Year
Location of Volunteer Activity:
  • Orangeville and area
Wheelchair Accessibility: Yes
Can be used toward '40 Hours' for Highschool Graduation (OSSD): No
Commitment Length / Duration: Long Term (more than 1 year)
Training Required:
  • None
Transportation: Own Transportation Required
Expires: Monday, May 4, 2020
Areas of Interest:
  • Support for seniors / older adults
  • Support for persons with disabilities
  • Telephone Support
  • Emergency Services / Crisis Services / Legal
  • Community and information services for the general public
  • Administrative / Office Work / Business / Accounting Services
  • Boards / Committees / Task Forces
  • Marketing / Communications / Public Relations
Skills / Experience: Volunteers who qualify for this role will be students (min 18 yrs); retired persons; older adults & seniors; caring people who have the time and the desire to reach out to older adults with a caring and compassionate nature and who wish to support them in maintaining their independence; offering caregivers and family members peace of mind in knowing that their loved ones are cared for and receive a daily safety/check in call from trained volunteers in the community.

I'm Interested